Return, Refunds & Exchange Policy
GreenAcres International Design Pte Ltd reserved the right for all returns, refunds, or exchange of items purchase.
– Returns are subjected only to faulty product sold and GreenAcres International Design Pte Ltd reserve the right to inspect the condition of the products before exchanging or refunding.
– The exchange will be subject to the availability of the product.
– For life flowers purchases, there are no return/refunds unless condition delivered is beyond acceptable condition which GreenAcres International Design Pte Ltd reserved the right to evaluate. Please send pictures of plants received within 24hrs which GreenAcres International Design Pte Ltd reserved the right to evaluate.
– Items must be returned in their original packaging and in a resalable condition for a full refund/exchange within 07 days upon receipt of items.
– Strictly no returns/exchange after 07 days.
– Please return item(s) to our Retail Store at 567 Thomson Road, Singapore 298183
– Need help? Contact us @ [email protected] or call +65 6252 5245 for further assistance!
Exclusion:
Delivery charges, products on promotion, and discounted items are not allowed for return/exchange.