Cancellation Policy

Due to unpredicted changes you may face, you might require a cancellation for your order. As such, we will try to accommodate to your request as best as we can.

Refund conditions from date of delivery

AMOUNT REFUNDED

80% OF ORDER VALUE

CANCELLATION CHARGE

20% OF ORDER VALUE

AMOUNT REFUNDED

50% OF ORDER VALUE

CANCELLATION CHARGE

50% OF ORDER VALUE

AMOUNT REFUNDED

NO REFUND

CANCELLATION CHARGE

100% OF ORDER VALUE

Cancellation Is Not Applicable For

Events, weddings, overseas & third-party orders of which includes gifts, cake, wine and/or chocolates.

For Cancellation, Refund

Please call us at 6252 5245 within our working/operating hours (Mon – Sat, 9am – 6pm). Alternatively, you can also drop us an email at [email protected] However, do take note that the cancellation will only occur once we have confirmed receipt of email.