Cancellation / Refund Policy -

Cancellation / Refund Policy

Cancellation Policy

Due to unpredicted changes you may face, you might require a cancellation for your order. As such, we will try to accommodate to your request as best as we can.

Refund conditions from date of delivery

Within 48 Hours

AMOUNT REFUNDED 80% OF ORDER VALUE

CANCELLATION CHARGE

20% OF ORDER VALUE Within 24 hours

AMOUNT REFUNDED

50% OF ORDER VALUE

CANCELLATION CHARGE

50% OF ORDER VALUE

On Date of Delivery AMOUNT REFUNDED

NO REFUND

CANCELLATION CHARGE

100% OF ORDER VALUE

Cancellation Is Not Applicable For

Events, weddings, overseas & third-party orders of which includes gifts, cake, wine and/or chocolates.

For Cancellation, Refund

Please call us at 6252 5245 within our working/operating hours (Mon – Sat, 9am – 6pm). Alternatively, you can also drop us an email at [email protected] However, do take note that the cancellation will only occur once we have confirmed receipt of email.

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