Cancellation Policy
Due to unpredicted changes you may face, you might require a cancellation for your order. As such, we will try to accommodate to your request as best as we can.
Refund conditions from date of delivery
Within 48 Hours
AMOUNT REFUNDED 80% OF ORDER VALUE
CANCELLATION CHARGE
20% OF ORDER VALUE Within 24 hours
AMOUNT REFUNDED
50% OF ORDER VALUE
CANCELLATION CHARGE
50% OF ORDER VALUE
On Date of Delivery AMOUNT REFUNDED
NO REFUND
CANCELLATION CHARGE
100% OF ORDER VALUE
Cancellation Is Not Applicable For
Events, weddings, overseas & third-party orders of which includes gifts, cake, wine and/or chocolates.
For Cancellation, Refund
Please call us at 6252 5245 within our working/operating hours (Mon – Sat, 9am – 6pm). Alternatively, you can also drop us an email at [email protected]. However, do take note that the cancellation will only occur once we have confirmed receipt of email.